Contact and company details
Getting help
The fastest route is the chat bubble inside the app you are using. It is on every page, and it already knows which store and plan you are on, so you do not have to explain your setup.
Otherwise, email [email protected]. A real person reads every message. If you are replying to an email from us, just hit reply and it reaches the same conversation.
Each app's documentation also has a Help Center section where you can report a bug or request a feature with screenshots attached.
Something is broken right now
Check the app's own documentation first, specifically its history and troubleshooting page. Most failures are recorded there with the exact reason.
If a whole app looks down rather than misconfigured, tell us. Include your .myshopify.com domain and roughly when it started.
Company details
Code Creation Labs GmbH Friedensstr. 1 47647 Kerken Germany
Represented by Yann Faulhaber Commercial register: Amtsgericht Kleve, HRB 20472 VAT ID: DE451671933 Email: [email protected]
Data protection
Our apps run on European infrastructure. Each app publishes its own privacy policy and a data processing agreement (DPA, or AVV in German) that you can request as a signed PDF from that app's website.
For anything else about data protection, write to the address above.
